We want you and your furry friend to be 100% satisfied with your Petify purchase!
-
Timeframe: You can request a return or exchange within 14 days of receiving your item.
-
Condition: Items must be unused, in their original packaging, and in the same condition that you received them.
-
Exceptions: For hygiene and safety reasons, grooming tools or opened pet treats cannot be returned.
-
How to start a return: Contact us at support@petify.com with your order number and the reason for the return.